Coffee & Tea
Coffee brands using Lighthouse see exactly which roasts and subscription options keep customers hooked for years.
For DTC Coffee Roasters & Tea Brands
Your Coffee Is Great, But Subscriptions Cancel After 3 Months
Lighthouse unifies the signals that drive growth—customer voice, visibility, pricing, and experience—then turns them into a ranked plan and automated fixes you can ship. Our AI acts on verified benchmarks, not guesses.
You think it's taste preference. It's actually subscription flexibility. 40% of cancellations cite 'too much coffee piling up.'
Industry Average: 38% 6-month subscription retention. Top DTC coffee brands with flexible, personalized subscriptions? 67%. That 29% retention lift means $180,000+ in additional LTV for a brand with 1,000 subscribers.
Your first bag sells great. Your subscription signup rate is solid. But 45% of subscribers cancel within 90 days. They say 'too much coffee piling up' or 'wanted to try something new.' The real issue? You're treating all subscribers the same. Heavy drinkers want more variety. Light drinkers want flexibility. One-size-fits-all subscriptions create subscription fatigue, and fatigue creates churn.
The only growth engine that combines 5,000+ market signals with executable AI. From diagnosis to done-for-you - always with receipts.
Strategy, CFO, Supply-Chain, Ads — any role. Plans + Fix Lists grounded in your data.
Strategy, CFO, Supply-Chain, Ads — any role. Plans + Fix Lists grounded in your data.
Synthetic personas (any demo/psychographic) roast your site/offers with proof-backed objections.
Safe agents auto-draft replies, ads, tasks, listings — always evidence-linked, human-gated.
Track the Real Signals: Subscription Churn, Product-Level LTV, and Engagement Patterns
Lighthouse gives Normalized Intelligence, while competitors dump data dashboards
Powered by Business Strategy AI that adapts to your market, sector, and competitive landscape.
There are endless possibilities beyond our standard and most-used templates
Ask the 'Coffee Snob': What Makes Them Stay, Or Cancel After 3 Months
Start from our templates or describe what you want. Your AI will be ready in minutes.
There are endless possibilities beyond our standard and most-used templates
“Local Searcher”
- “I’m physically here right now. If you’re closed, slow to answer, or hard to find, I’m gone in 30 seconds.”
“Parent Planner”
- “My kid comes first. If anything looks unsafe, unclear, or inconvenient, I’m out — no second chances.”
“Comparison Shopper”
- “I’ve already looked at three competitors. Beat them on features, guarantees, or bundling or lose my cart.”
“Price-Sensitive Deal Seeker”
- “I’m hunting the absolute lowest price. Six tabs open, one click away from your competitor.”
“Urgent Need-It-Now Booker”
- “This is an emergency. Speed and availability trump everything — be there now or lose me forever.”
“First-Time Buyer”
- “I’ve never bought from you — why should I trust you won’t screw me on hidden fees or slow shipping?”
“Unhappy 1–2★ Reviewer”
- “You already screwed up once. One more mistake and I’m leaving a review that hurts for years.”
“Trendy 18–24 Year Old”
- “If it’s not on TikTok, Reels, or backed by real user proof, it doesn’t exist to me.”
“Loyal Customer”
- “I love you, but loyalty isn’t free — rewards, personalization, and feeling remembered keep me coming back.”
“Commercial B2B Buyer”
- “I buy in bulk with contracts and legal terms. Show me you can handle enterprise or I’ll go to someone who can.”
Generate Your Retention Playbook: Churn Prevention, Product Mix, and Subscription Flexibility
Stop waking up to "Dashboards." Wake up to completed work. Most tools dump data on your lap. Lighthouse patrols your business 24/7 to hand you a prioritized checklist of fixes—drafted, cited, and ready to ship.
Churn Prevention AI
Ready to Deploy
A subscriber hasn't opened the last 2 shipment emails. The AI triggers a 'pause or customize' offer before they cancel.
Step 1: The trigger
Low engagement signals detected
Step 2: The Draft
The AI drafts a personalized email offering subscription flexibility and featuring new roasts they might enjoy.
Step 3: The Fix
Marketing team reviews and sends. AI tracks response.
There are endless possibilities beyond our standard and most-used templates