Optometry & Eyecare

Optometry Patient Retention: Compete Where Online Retailers Can't-¬´Service and Expertise

Optometry Patient Retention: Compete Where Online Retailers Can't-¬´Service and Expertise

Optometry Patient Retention: Compete Where Online Retailers Can't-¬´Service and Expertise

Patients can buy glasses online for $50. But they can't get a relationship accurate prescriptions or frame styling advice. We help you compete on what matters.

For Independent Optometry Practices

Stop Losing Frame Revenue to Online Retailers. Benchmark Your Frame Capture Rate Against Top Practices.

Stop Losing Frame Revenue to Online Retailers. Benchmark Your Frame Capture Rate Against Top Practices.

Stop Losing New Patients to Faster Competitors. Benchmark Your Response Times Against the Top 10% of Local Practices.

The only growth engine that combines 5,000+ market signals with executable AI. From diagnosis to done-for-you - always with receipts.

Local Visibility & Maps

Strategy, CFO, Supply-Chain, Ads — any role. Plans + Fix Lists grounded in your data.

Retail Shelf Intelligence

Strategy, CFO, Supply-Chain, Ads — any role. Plans + Fix Lists grounded in your data.

Local Visibility & Maps

Synthetic personas (any demo/psychographic) roast your site/offers with proof-backed objections.

Retail Shelf Intelligence

Safe agents auto-draft replies, ads, tasks, listings — always evidence-linked, human-gated.

Deploy Your Optometry Practice Advisor to Fix Frame Walkouts and Experience Differentiation.

Deploy Your Optometry Practice Advisor to Fix Frame Walkouts and Experience Differentiation.

Powered by Business Strategy AI that adapts to your market, sector, and competitive landscape.

Optometry Practice Advisor

Build what customers value. Replace guesses with proof and market validation

User:

Patients get exams but buy frames online. How do we capture more optical revenue?

Expert diagnosis:

You're not selling an experience. Patients see frames as commodities because you haven't differentiated. Create a styling consultation experience that online can't match.

Expert plan:

1. Train opticians as frame stylists-inot just salespeople. Offer personalized consultations. 2. Create 'style packages' that bundle frames with lens upgrades. 3. Add lifestyle questions to intake to recommend frames based on personality and activities.

Expert sources:

Source: Optical Sales Analysis & Patient Survey Data. Confidence: Very High.

Optometry Practice Advisor

Build what customers value. Replace guesses with proof and market validation

User:

Patients get exams but buy frames online. How do we capture more optical revenue?

Expert diagnosis:

You're not selling an experience. Patients see frames as commodities because you haven't differentiated. Create a styling consultation experience that online can't match.

Expert plan:

1. Train opticians as frame stylists-inot just salespeople. Offer personalized consultations. 2. Create 'style packages' that bundle frames with lens upgrades. 3. Add lifestyle questions to intake to recommend frames based on personality and activities.

Expert sources:

Source: Optical Sales Analysis & Patient Survey Data. Confidence: Very High.

There are endless possibilities beyond our standard and most-used templates

Ask the 'Just Need a Prescription' Patient: Why They Left to Order Online for $50 Less.

Start from our templates or describe what you want. Your AI will be ready in minutes.

The 'Just Need a Prescription' Patient

Persona type

Price-Conscious / Convenience-Seeking

Persona trigger

Your Frame Selection Area

Reaction type

Indifference

Example quote

I'm just here for the prescription-iI'll probably order online since it's so much cheaper. Unless you can show me something I can't get there? I have no idea what looks good on me honestly.

The 'Just Need a Prescription' Patient

Persona type

Price-Conscious / Convenience-Seeking

Persona trigger

Your Frame Selection Area

Reaction type

Indifference

Example quote

I'm just here for the prescription-iI'll probably order online since it's so much cheaper. Unless you can show me something I can't get there? I have no idea what looks good on me honestly.

There are endless possibilities beyond our standard and most-used templates

“I’m physically here right now. If you’re closed

Local Searcher

- “I’m physically here right now. If you’re closed, slow to answer, or hard to find, I’m gone in 30 seconds.”

“My kid comes first. If anything looks unsafe

Parent Planner

- “My kid comes first. If anything looks unsafe, unclear, or inconvenient, I’m out — no second chances.”

“I’ve already looked at three competitors. Beat them on features

Comparison Shopper

- “I’ve already looked at three competitors. Beat them on features, guarantees, or bundling or lose my cart.”

“I’m hunting the absolute lowest price. Six tabs open

Price-Sensitive Deal Seeker

- “I’m hunting the absolute lowest price. Six tabs open, one click away from your competitor.”

“This is an emergency. Speed and availability trump everything — be there now or lose me forever.”

Urgent Need-It-Now Booker

- “This is an emergency. Speed and availability trump everything — be there now or lose me forever.”

“I’ve never bought from you — why should I trust you won’t screw me on hidden fees or slow shipping?”

First-Time Buyer

- “I’ve never bought from you — why should I trust you won’t screw me on hidden fees or slow shipping?”

“You already screwed up once. One more mistake and I’m leaving a review that hurts for years.”

Unhappy 1–2★ Reviewer

- “You already screwed up once. One more mistake and I’m leaving a review that hurts for years.”

“If it’s not on TikTok

Trendy 18–24 Year Old

- “If it’s not on TikTok, Reels, or backed by real user proof, it doesn’t exist to me.”

“I love you

Loyal Customer

- “I love you, but loyalty isn’t free — rewards, personalization, and feeling remembered keep me coming back.”

“I buy in bulk with contracts and legal terms. Show me you can handle enterprise or I’ll go to someone who can.”

Commercial B2B Buyer

- “I buy in bulk with contracts and legal terms. Show me you can handle enterprise or I’ll go to someone who can.”

Generate Your Fix List: Frame Styling Consultation Scripts and Value Proposition Content.

Stop waking up to "Dashboards." Wake up to completed work. Most tools dump data on your lap. Lighthouse patrols your business 24/7 to hand you a prioritized checklist of fixes—drafted, cited, and ready to ship.

Frame Styling AI

Ready for Approval

Patient finishes exam intending to buy online. Staff hands them to the optical area with 'let us know if you need help.' Patient feels lost among hundreds of frames and leaves. A styling experience could have converted them.

Step 1: The trigger

Patient completes exam but shows hesitation about frame selection or mentions online shopping.

Step 2: The Draft

AI prompts staff: 'This patient mentioned online shopping-iperfect opportunity for our styling consultation. They also mentioned they work in tech and exercise regularly.' Staff approaches with personalized recommendations.

Step 3: The Fix

Patient receives curated frame selection based on their lifestyle face shape and preferences. Personal attention converts them from online buyer to loyal optical customer.

1. Scan - The Silent Radar

Our agents monitor 5,000+ signals—from stealth competitor price drops to SEO - catching the fires you’d miss while sleeping.

2. Draft - The "Zero-Click" Solution

We don't just flag the issue; we solve it. The agent instantly drafts the exact reply, code snippet, or configuration needed to fix it.

3. Publish - The God-Mode Button

Review the "Receipt" (our evidence), check the logic, and hit Approve. The fix goes live instantly. 4 hours of work in 4 seconds.

The 2 AM Pricing Alert

Any trigger will work

While you sleep, the agent detects your main competitor just launched a flash sale, undercutting your premium SKU by 15%.

1. Scan - The Silent Radar

Our agents monitor 5,000+ signals—from stealth competitor price drops to SEO - catching the fires you’d miss while sleeping.

2. Draft - The "Zero-Click" Solution

We don't just flag the issue; we solve it. The agent instantly drafts the exact reply, code snippet, or configuration needed to fix it.

3. Publish - The God-Mode Button

Review the "Receipt" (our evidence), check the logic, and hit Approve. The fix goes live instantly. 4 hours of work in 4 seconds.

"The Instant Counter-Attack"

Perform automated workflow

The agent doesn't just flag the price drop—it drafts a reactive campaign: a "Price Match" email for your loyalists and a dynamic discount code for your landing page.

1. Scan - The Silent Radar

Our agents monitor 5,000+ signals—from stealth competitor price drops to SEO - catching the fires you’d miss while sleeping.

2. Draft - The "Zero-Click" Solution

We don't just flag the issue; we solve it. The agent instantly drafts the exact reply, code snippet, or configuration needed to fix it.

3. Publish - The God-Mode Button

Review the "Receipt" (our evidence), check the logic, and hit Approve. The fix goes live instantly. 4 hours of work in 4 seconds.

The 2 AM Pricing Alert

Any trigger will work

While you sleep, the agent detects your main competitor just launched a flash sale, undercutting your premium SKU by 15%.

1. Scan - The Silent Radar

Our agents monitor 5,000+ signals—from stealth competitor price drops to SEO - catching the fires you’d miss while sleeping.

2. Draft - The "Zero-Click" Solution

We don't just flag the issue; we solve it. The agent instantly drafts the exact reply, code snippet, or configuration needed to fix it.

3. Publish - The God-Mode Button

Review the "Receipt" (our evidence), check the logic, and hit Approve. The fix goes live instantly. 4 hours of work in 4 seconds.

The 2 AM Pricing Alert

Any trigger will work

While you sleep, the agent detects your main competitor just launched a flash sale, undercutting your premium SKU by 15%.

There are endless possibilities beyond our standard and most-used templates

Frequently Asked Questions

Frequently Asked Questions

How do optometrists compete with online glasses retailers?

Experience and expertise. Online can't style frames to your face offer immediate adjustments or catch prescription issues. Create a service experience worth paying for-inot just faster.

What is a good frame capture rate for optometry?

How to increase optometry patient retention?

How to compete with vision chains?

How to get more optometry referrals?

How do optometrists compete with online glasses retailers?

Experience and expertise. Online can't style frames to your face offer immediate adjustments or catch prescription issues. Create a service experience worth paying for-inot just faster.

What is a good frame capture rate for optometry?

How to increase optometry patient retention?

How to compete with vision chains?

How to get more optometry referrals?

How do optometrists compete with online glasses retailers?

Experience and expertise. Online can't style frames to your face offer immediate adjustments or catch prescription issues. Create a service experience worth paying for-inot just faster.

What is a good frame capture rate for optometry?

How to increase optometry patient retention?

How to compete with vision chains?

How to get more optometry referrals?